ICTV
Senior Living & Assisted Living

Keep waste invisible to residents while cutting the cost behind the scenes.

Senior living has a dual requirement: resident experience demands clean, odor-free, consistently serviced waste areas, while operations demands controlled costs, simplified vendors, and documented diversion. Most operators are managing both with generic haulers who meet neither standard. ICTV is built for the way senior communities actually run.

Resident-facing cleanliness and service reliabilityDining organics and FOG program managementMulti-community program consolidation
The Problem

What waste looks like without the right partner.

1

Resident experience is directly tied to enclosure cleanliness and service reliability

Overflow, odor, and missed pickups in residential areas create complaints and reputational risk. Standard hauler service levels aren't built for senior living's operational sensitivity — ICTV builds programs around resident-facing expectations.

2

Dining operations generate consistent organic waste with no compliant program

Senior living communities with dining facilities are subject to AB 1826 and SB 1383. Most don't have the documentation to demonstrate compliance — and many don't realize their dining program is even covered.

3

Multi-community operators have no consolidated vendor or reporting structure

Regional operators managing 5–20+ communities often have different haulers, different programs, and no portfolio-level visibility into waste spend or compliance. ICTV consolidates programs and reporting across the full footprint.

4

Confidential materials from residents and administration have no secure disposal path

Medical records, personal documents, and financial materials need secure destruction — not just shredding in a recycling bin. ICTV provides Certificate of Destruction for confidential materials.

Why generic providers fall short

The gap between standard service and what senior living operations actually need.

Generic hauler service doesn't meet the standards resident-facing areas require.

Missed pickups, overflow, and odor in residential enclosures generate immediate resident complaints and risk management escalations. Standard commercial waste contracts don't include residential-grade service standards.

Dining organics go undocumented because food-service contractors don't own the compliance obligation.

When dining is contracted out, the operator assumes the SB 1383 obligation still rests with the contractor. It doesn't — it rests with the facility. Undocumented dining organics are a fine waiting to happen.

Multi-community operators have no consolidated program or reporting.

Regional senior living groups with 10–20+ communities often have entirely different vendors, programs, and service levels at each property. There's no benchmark, no consolidated cost visibility, and no portfolio-level compliance report.

Material Streams

What ICTV handles for senior living.

Dining Hall Food WasteFOG (fats, oils, grease)OCC / CardboardConfidential Resident DocumentsBranded / Administrative MaterialsGeneral Solid Waste

Programs designed around resident-facing service standards and dining operations. Multi-community consolidation available.

Regulatory Context

The compliance picture.

What these laws mean for senior living — in plain English.

AB 1826

Commercial organics recycling required for senior living dining operations generating two or more cubic yards of solid waste.

Non-compliance risk

Requires organics recycling program with documented diversion to approved pathways.

SB 1383

Applies to senior living dining facilities as commercial food generators. Requires documented diversion of organic waste from landfill.

Non-compliance risk

Fines up to $500–$7,000 per day. Five-year recordkeeping required for organic waste diversion documentation.

AB 341

Recycling required for senior living properties generating 4+ cubic yards of solid waste per week — applicable to most senior living communities with 5+ units.

Non-compliance risk

Non-compliant operators face fines. Documentation of recycling program required.

Documentation

Audit-ready records. Every program.

Every ICTV program produces documentation that holds up under regulatory review, internal audit, and ESG reporting.

SB 1383 Diversion Records

Weight tickets and documentation for dining hall organic waste — required for five-year recordkeeping.

Multi-Community Reports

Consolidated diversion data across all senior living communities for portfolio-level reporting.

Certificate of Destruction

Chain-of-custody documentation for confidential resident records and administrative materials. Issued within 48 hours.

FOG Removal Documentation

Records of FOG pickup and compliant disposal for each dining operation.

FAQ

Common questions from senior living.

Still have questions? Call us directly at (951) 387-4836 or send us a message.

Yes. AB 1826 and SB 1383 apply to senior living dining facilities as commercial food generators. Most senior living communities with on-site dining are covered above the applicable thresholds.

Get a senior living waste assessment.

ICTV will evaluate your dining operations, resident-facing service areas, and current vendor setup — and build a program that keeps operations clean and compliant without disrupting residents.

No obligation. Free facility assessment included.